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₹https://stores.duroflexworld.com/mattress-shop/bengaluru/bhartiya-city-mall/duroflex-experience-centre-in-bhartiya-city-mall-bengaluru--wiAeLc/reviewsThanisandra Main RoadBhartiya City Mall, bengaluru560064in
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Duroflex Experience Centre, Bhartiya City Mall, bengaluru
Thanisandra Main Road, Beside The Leela Residency, Bhartiya City Mall, bengaluru, karnataka - 560064
Mattress Shop in Bhartiya City Mall, Bengaluru, Karnataka
Duroflex Experience Centre Reviews in Bhartiya City Mall, bengaluru
Rate your Experience
Duroflex Reviews
Akhilsabu
We really had great in store and purchase experience. Staffs was well informed and helpful.
ashwin jansale
Good quality products, Shalini has very good product knowledge and explained all the features and benefits very well. Definitely recommend these products for the specific, needs.
rajamony selvan
Excellent skills in handling the customers
Gkl Bnc
nishan agarwal
Had a great experience with Duroflex while purchasing our 3-seater recliner. Sadiq was very helpful in explaining the features and options clearly. Though the usual delivery ETA was 15 days, our sofa was delivered within just 3 days.
Installation was getting delayed, but Sadiq personally ensured the product was installed, making the process very convenient for us. Overall, very satisfied with the sales and service experience, and hopeful for good after-sales support as well.
Surya Pratap Singh
Great experience at Duraflex, Bhartiya City.
Duraflex has a very good collection and the service was excellent. Salinee was extremely helpful and explained all the details clearly with patience. She guided us properly through the options and made the whole process smooth and easy. Really appreciate her support and professionalism. Highly recommended for anyone visiting the store.
Vishal Kumar Jain
sandeep chittar
Commendation for Exemplary Service – Shalini & Sadiq (Bhartiya City Mall) - Duroflex
"I am writing to formally recognize and share my appreciation for the outstanding service provided by Shalini and Sadiq at your Bhartiya City Mall showroom.
Selecting the right mattress is a significant decision, and Shalini’s expertise was invaluable. She demonstrated a deep understanding of the product range, patiently explaining the technical benefits of different materials and helping us narrow down the best options for our specific comfort requirements. Her professionalism and transparency made the in-store experience incredibly smooth.
Furthermore, I want to specifically highlight Sadiq’s exceptional commitment to customer service. Beyond the showroom assistance, Sadiq took the initiative to personally visit our home to take precise measurements. This proactive step ensured that the mattress would fit perfectly within our bed frame and room layout, eliminating any guesswork or technical concerns on our part.
It is rare to encounter such a seamless blend of product knowledge and personalized, door-step service. Both Shalini and Sadiq have gone above and beyond to ensure a premium experience, and they are truly a credit to the Duroflex brand. Please ensure this feedback is shared with them and their management team."
Anshul Mahankali
This is a new and a really good store , with Shalini helping us and guiding us to the right bed choice , really good store management
sashank jujaru
Shalini was very helpful in explaining about different models of sofa
Alok Sahu
Gr8 customer experience. Thanks so much.
padmanabhareddy reddy
Nice experience centre,
Shalini explained well
Radhika Vootla the
Ayan Ahmed
Good knowledgeable staff, they take their time to explain the products.
sanjeebani swain
Great explanation, helpful
Raj Nambiar
Store in charge Shalini was very helpful. Explained everything, and sold us one bed in half an hour.
Shabaz Khan
Cyril Augustin
Extremely helpful and informative staff. Special thanks to Shalini, who had complete information and knowledge of the product which made it so easy to select the product. Big thanks to the Duroflex team at the experience centre at Bharatiya City Mall Bangalore.
Jem Crown
Very good experience.
Arpit Waghmare
Very good explanation by Shalini.
saisumanth
Inayath aws
Shalini was our representative who was kind enough to take time and explain different options of mattress and its functions. Recommend a visit.
Aparajita Senapati
Good in store experience, staff was very helpful and extensive collection
Lyte Bytes
Shalini was very polite and her knowledge of the product was excellent. Good customer service and a great way of treating customers
ram mohan
Good experience
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